Summary for the chats
1 customers don’t receive the email for password reset email. 
-ask user name and email address in contact . 
-send that email from admin again.

2 .cn domain don’t support whois privacy

3 how to forward email
-sign in
-click on “my hosting”
-click edit website
-click mailboxes to choose the email address you need to forward.
-enter the email address you need to forward then set

4 MX record= mail exchange should be“0”

5 cust ask for the time for the order completed
-no provide estimate on that sorry(verification team)

6 cannot reverse on a auction order cancellation- need prepay

7 cust ask about order not completed
- payment delayed
-passed the transaction ID on to team for have that manually added

8 Blogger - a production of Google for blogging
Subdomain need to connect with IP or target host

9 cust wants to settle down the email forwarding , but failed. Cause domain hosted with third party - unable to control the email settings for the domain

10 Alipay delayed problem- causing the flag of order-waiting for payment
 About refund- may be automatically refund to your account balance , if not will refund through Alipay.

11remove expired for someone domain

12 cust ask for discount- no transfer coupons but sales:https://www.dynadot.com/sales.html
Also offer bulk pricing discounts :https://www.dynadot.com/community/help/question/bulk-pricing

13 About email settings for domain
We do offer a free email forwarding service, but that doesn’t allow emails to be sent and can’t be used when the domain is using third party name servers unfortunately
(Impossible to control the domain’s email settings if the domain is not hosted on our name servers)

14 customers ask for deleting account and all of data entirely and permanently
- send email to deleterequests@dynadot.com

15 customers said he cannot link the domain to the website, can we help?

16 request waiver of late renewal fee
Email to accounts@dynadot.com

17  When the API is first set up, it can take around 1 hour for the server to accept requests from your account.

18 cust said after setting the email hosting, they tried. But receive the test email in spam box. 
 The SPF record is:

v=spf1 mx ~all

You need to add that to the "IP Address Or Target Host" box
TXT record above, add it. (change DNS record )

19 registry set hold to the domain .xyz
Suspended domain names have been placed on a temporary ServerHold until your customers have removed the abusive content from their websites.  Please notify your customers that the domains listed in the attachment have been temporarily suspended, along with the reasons provided. If you or your customers believe these domain names are not abusive, have questions regarding clean-up, or want to request unsuspension, please visit www.gen.xyz/unsuspend and follow the 3 steps on that page. Once you have confirmed that the domains have been delisted, please create a new support ticket at www.gen.xyz/abuse. Please note that domains which are not unsuspended will not be usable and will need to be deleted on their expiration date.

Please note that this inbox is not monitored. Emails received to this address will NOT be responded to. If you have any questions, please open a support ticket at www.gen.xyz/abuse.

20 To post on our forums, you must have submitted a paid order of at least $5 within the last 365 days. Create a prepay order to fulfill this requirement

21 for .CN domains. You must set these settings before registering or transferring any .CN domains to Dynadot.
https://www.dynadot.com/account/domain/setting/cn_domains.html

22 域名初始化 - accounts-need init - 0

23 sms fee
Activating your SMS settings requires us to send at least 1 text message to your cellphone. Thus, carrier fees may apply when activating your SMS settings.

24 时间顺序in chronological order    in a timely manner

25 sedo MLS list domains to sale 需要超过60天

26 how big of an audio file they can add to the site builder? 30M image  video 30 files 100 
IP 13.56.50.119

27 沙特有严格sms限制 第二次发会被识别为垃圾邮件， 可以建议可以使用谷歌双重验证 

28 为什么注册局whois信息不完全 After looking into this it seems that most of the central registries are now thick Whois registries. Which means that they will most likely hide sensitive info on the registry end. If you use the Dynadot whois lookup, you will see the partial privacy information is displayed.

29 客户对validation有疑问 I do apologize for the confusion but this is required by the order team. To minimize fraud, we sometimes ask our customers to provide additional verification. If you have any questions or concerns, you could reply to the email and our order team will take a further look and handle the issue for you from there.

30隐性跳转 Our stealth forwarding does not use 301 or 302, it puts the domain in an iframe.

31 VPS 

Please note that our VPS is an unmanaged service. Users will be expected to manage their own software installations and troubleshoot issues with their VPS on their own.

32 DNS domain record 20
     Subdomains  record 50

33 Whenever bandwidth is 100% used, then your visitors will not be able to see your webpage/web application & they will see the message that bandwidth usage exceeded. This will not slow down your application but will block the server access to your visitors.

34 The newest change is that we will be requiring a completed form from the customer before we proceed. When requests come in, please ask the customer to email deleterequests@dynadot.com from their account address. I will take it from there. Thanks! 

35 Cpanel reset password missing:Login to WHM
Go to Server Configuration --> Click on Tweak Settings
System tab --> set “Reset Password for cPanel accounts” to on

We are not your host/website provider. Unfortunately we can't create a record for the domain to be connected to the site out of thin air. Please reach out to your host to create the DNS record, and then add it here to the domain. We will be able to help you walk through the setting here.